Daka99 Privacy Policy – Your data is safe with us

1Introduction & Scope

This privacy policy applies to users of the daka99.vu website and the daka99 mobile application. By using daka99's services, you consent to the collection and use of your information as described in this policy.

We believe privacy is a fundamental right. daka99 only collects the information needed to provide you with a better service. Collecting unnecessary data goes against our principles.

Daka99 adheres to the highest data protection standards and follows internationally inspired GDPR guidelines. We are fully committed to safeguarding your privacy.

2What Information We Collect

Daka99 collects the following information to create your account, deliver our services, and keep your experience secure:

A copy of your government-issued ID may also be requested during KYC (Know Your Customer) verification. These documents are stored securely and used solely for identity verification purposes.

3How Your Information Is Used

Daka99 uses the information it collects for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide gaming features, bonuses, and promotions.
• Transaction Processing: To accurately process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: For analytics to improve your platform experience.
• Customer Support: To resolve issues and respond to your inquiries.
• Legal Compliance: To meet applicable legal and regulatory obligations.

4Data Sharing & Disclosure

Daka99 may share information with third parties under specific circumstances. Such sharing is always limited and purpose-specific:

• Payment Processors: Necessary data is shared with authorized payment providers to complete transactions.
• KYC provider: With authorized verification service providers for identity verification purposes.
• Legal Authorities: To law enforcement agencies when required by court order or government directive.
• Security Auditor: With audit firms engaged to conduct platform security assessments.

Outside of the cases listed above, daka99 does not share your information with any other party. All third-party service providers operate under strict confidentiality agreements with us.

5Cookies & Tracking Technologies

Daka99 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and platform security. These cannot be declined.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand how the site is used. These can be disabled.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

6Security Measures

Daka99 uses industry-leading security technologies to protect your data:

• 256-bit SSL/TLS encryption – applied to all data transfers.
• Two-Factor Authentication (2FA) – for account access.
• Firewall and intrusion detection systems – for server protection.
• Regular penetration testing – to identify and address vulnerabilities.
• Restricted access controls – only authorized personnel can view your data.

Please keep in mind that no system on the internet can guarantee 100% security. To protect your account, always use a strong password and never share your login credentials with anyone.

7Your Data Rights

You have several important rights regarding your personal data at daka99:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8Protection of Minors

Daka99 strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that an account has been created by someone under the age of 18, we will immediately close that account and delete all associated data.

If you believe your child is using daka99, please contact our support team immediately.

9Data Retention Period

Daka99 does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, plus up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• Customer Service Records: 3 years after the last interaction.
• Analytics Data: Up to 2 years after anonymization.

After the retention period, data is securely deleted or anonymized.

10Policy Changes

Daka99 reserves the right to update this privacy policy when necessary. For significant changes, we will notify you by email or in-app notification.

The date of the most recent update is always shown on this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.